Vehicle Maintenance

EXCLUSIONS

Policies vary from provider to provider but as a rule, the following exclusions apply:

• Repairs or replacements due to driver error or driver induced faults (e.g. lack of regular maintenance/servicing)
• Damage sustained in a road traffic accident or caused by malicious damage or vandalism
• Replacement due to theft
• Paintwork and body damage not deemed to be ‘fair wear and tear’
• Cases subject to an insurance claim or where fraud is suspected
• Missing, stolen or broken items e.g. bent aerials, missing hub caps
• Vandalised and stolen wheels and/or tyres
• The cost of winter tyres or other such tyre ‘upgrades’ (available as optional extra)
• Excessive tyre replacements due to punctures
• Damaged windscreen and/or glass replacement (available as optional extra)
• Misfuelling
• Lubricant and fluid top ups between service intervals (e.g. oil and screenwash top ups)
• A relief vehicle is not guaranteed, unless you have selected this option on your contract