Vehicle Maintenance





Policies vary from provider to provider but as a rule, the following exclusions apply:

  • Repairs or replacements due to driver error or driver induced faults (e.g. lack of regular maintenance/servicing)
  • Damage sustained in a road traffic accident or caused by malicious damage or vandalism
  • Replacement due to theft
  • Paintwork and body damage not deemed to be ‘fair wear and tear’
  • Cases subject to an insurance claim or where fraud is suspected
  • Missing, stolen or broken items e.g. bent aerials, missing hub caps
  • Vandalised and stolen wheels and/or tyres
  • The cost of winter tyres or other such tyre ‘upgrades’ (available as optional extra)
  • Excessive tyre replacements due to punctures
  • Damaged windscreen and/or glass replacement (available as optional extra)
  • Misfuelling
  • Lubricant and fluid top ups between service intervals (e.g. oil and screenwash top ups)
  • A relief vehicle is not guaranteed, unless you have selected this option on your contract

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